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Who is it for?

Canadian Serious Illness Conversations (CSIC) is ideal for any health care professionals, such as primary care providers, nurses, and social workers, who want to use the Serious Illness Conversation Guide© more effectively and improve their ability to engage in meaningful and compassionate conversations.

Pallium’s LEAP courses provide the comprehensive palliative care foundation needed to make the most of this course. Explore LEAP and begin building your palliative care skills.

Learning outcomes

Upon completion of the Canadian Serious Illness Conversations (CSIC) course, learners should be able to:

  • Understand what serious illnesses are and what serious illness conversations involve.
  • Know when and why to use the Serious Illness Conversation Guide©.
  • Recall how to use the guide, how the conversation should flow, and where to find extra help.
  • Develop confidence in initiating and navigating serious illness conversations.
  • Enhance interprofessional collaboration by using a common framework for serious illness discussions.

Course features

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Gain a deeper understanding of the Serious Illness Conversation Guide©, informed by best practices from across Canada.

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Collaborate and learn from Pallium’s national network of certified CSIC facilitators and interprofessional health care professionals.

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Practice using the Serious Illness Conversation Guide© through role-playing exercises in a flipped-classroom model.

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Acquire critical communication skills in just a few hours, ideal for busy health care professionals.

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Learn from course materials that were built on a solid foundation of evidence-based principles tested by Ariadne Labs.

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Earn a nationally recognized certificate of completion.

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Gain a deeper understanding of the Serious Illness Conversation Guide©, informed by best practices from across Canada.

Image

Collaborate and learn from Pallium’s national network of certified CSIC facilitators and interprofessional health care professionals.

Image

Practice using the Serious Illness Conversation Guide© through role-playing exercises in a flipped-classroom model.

Image

Acquire critical communication skills in just a few hours, ideal for busy health care professionals.

Image

Learn from course materials that were built on a solid foundation of evidence-based principles tested by Ariadne Labs.

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Earn a nationally recognized certificate of completion.

Delivery modes

  • Self-paced learning: This two-part interactive, self-learning module can be completed at your own pace (approximately 1.5–2 hours of work). Learners are guided through using the Serious Illness Conversation Guide©.
  • Facilitated session: Following the online module, participate in a dynamic and interactive 1.5–2-hour online workshop led by a certified CSIC facilitator. This clinician workshop provides the opportunity to improve and refine communication skills through role-playing exercises.
Pricing for online delivery

Contact us for more information about hosting this course.

  • Self-paced learning: This two-part interactive, self-learning module can be completed at your own pace (approximately 1.5–2 hours of work). Learners are guided through using the Serious Illness Conversation Guide©.
  • Facilitated session: Following the online module, participate in a dynamic and interactive 1.5–2-hour in-person workshop led by a certified CSIC facilitator. This clinician workshop provides the opportunity to improve and refine communication skills through role-playing exercises.
Pricing for hybrid delivery

Contact us for more information about hosting this course.

Accreditation

This one-credit-per-hour Group Learning program has been certified by the College of Family Physicians of Canada for up to 3.0 Mainpro+® credits.

Up to

3

Mainpro+ credits

The College of Family Physicians of Canada logo

Course topics

The Canadian Serious Illness Conversations (CSIC) course equips health care professionals with the tools and knowledge needed to have compassionate and effective conversations with patients and their families dealing with serious illnesses, through topics such as:

What is a serious illness conversation?
When and where to use the Serious Illness Conversations Guide
Challenges of serious illness conversations
Preparing to use the Guide
What is the Serious Illness Conversations Guide?
Using the Serious Illness Conversations Guide
Since completing CSIC, I've had many conversations about changing the stigma and perception of palliative care. Patients seem pleased to have an alternate treatment route that aligns with their wishes. I've also communicated with family practitioners about early palliative care referrals, allowing patients to feel in control and involved in their treatment.
Canadian Serious Illness Conversations learner
Using the knowledge I gained from CSIC has transformed my follow-up process after having challenging conversations. By reconnecting and checking in, I show genuine care and consideration, which strengthens the trust and rapport with my clients.
Canadian Serious Illness Conversations learner
The facilitators were wonderful - knowledgeable, professional, and kind. Role play is awkward and can be very intimidating and the facilitators created a space where it felt safe to really engage and learn. I also appreciated that we had an opportunity to learn the course material ahead of time through the online modules.
Canadian Serious Illness Conversations learner

Course partners

This course was developed in partnership with leading organizations across Canada.

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This material has been modified by Pallium Canada. The original content can be found at ariadnelabs.org and is licensed by Ariadne Labs of Harvard Medical School under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

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